Shipping policy

Shipping Policy

Thank you for shopping with Nexora Pets.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

You will receive a confirmation email once your order has been processed and shipped.

Shipping Times

United States:

* Estimated delivery time: 7–15 business days.

Please note that shipping times are estimates and may vary depending on carrier delays, holidays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take a few days to update after shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us as soon as possible at support@nexorapets.com.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact our support team and we will assist you in resolving the issue.

Contact

For any shipping-related questions, please contact us at:

support@